Terms & Conditions

Stonehurst Cedar Creek
Cedar Creek Cottages & Stonehurst Wines
ABN: 77 399 752 403

Refund Policy

Cedar Creek Cottages:
Confirmation of booking requires 50% deposit. Cancellation within 21 days may forfeit all or part deposit. Cancellation within 7 days may require full payment. In select circumstances, refund may be given at the discretion of the owner.

Stonehurst Wines:
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described or are different to the product purchased on the website.

Privacy Policy

Stonehurst Cedar Creek is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our seasonal newsletter (if applicable) and to personalise your shopping experience with us; that's all. Stonehurst Cedar Creek uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Stonehurst Cedar Creek only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.  

Security Policy

When purchasing from Stonehurst Cedar Creek your financial details are passed through a secure server using the latest 1024-bit SSL (secure sockets layer) encryption technology. 1024-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our friendly team on (02) 4998 1576 or email using the form on our Contact Us page.

Stonehurst Wine Club Terms & Conditions

When joining the Stonehurst Wine Club, you agree to accept two tasting packs per year at the then current Club Membership rate (currently $180 per pack) and that payment shall be made by direct billing to your credit card, the details of which shall be provided separately to Stonehurst Wines. (Two cases per year is the minimum Membership requirement, you may of course order more).

You must be over 18 years of age. LIQUOR ACT 1982. It is an offence to sell or supply to or obtain liquor on behalf of a person under the age of 18 years. Liquor Licence Number: 2400 8357